Lean Testimonials

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Astellas

Tim O'Sullivan, Logistics Manager 

"BSM are an established partner on Astellas' Lean journey in Operations and Labs for a number of years. Therefore, when we engaged them to deliver a significant increase in warehouse productivity their commitment and resolve in applying Lean principles to deliver a load levelling solution to the Warehouse was no surprise to us. However, the simple ingenuity of the resulting Lean Warehouse project was recognised to have yet again exceeded expectations."

Syngenta Seeds Inc.

Jason Abbas, Project Lead and Manager of Genotyping Platform Technologies

We were very impressed by BSM's analytical approach and rigor through-out the project. Their innovative 'take' on Lean in Labs helped them to identify superior opportunities and solution concepts and they guided us excellently through the detailed design and implementation parts of the projects. They also helped us to secure analyst buy in and ownership of the new processes and we were able to deliver significant productivity improvements and annualized savings of more than 3 times the cost of the project.

Pfizer, Newbridge

Michael Corcoran, Associate Director, Quality Laboratories

"BSM's lean expertise, track record and deep knowledge of laboratories was evident from how competently they dealt with all of our labs. They were extremely effective change agents and we were impressed by the way they were able to generate ownership and “buy in” at all levels within the organization. The results across our labs speak for themselves with cycle times reduced by up to 48% and productivity up, in some cases by up to 37%."

Pfizer, Grange Castle

Aine M Hanly, QC Director

We were impressed by how quickly BSM were able to understand the peculiarities of our various labs.  Their ability to engage with our people and guide them to develop innovative tailored solutions was excellent. These solutions quickly delivered significant productivity improvements and with BSM's support we were also able to fully 'internalise' the learnings." 

Merck

Hans Dalderop, VP for Pharmaceutical Operations

"The BSM crew has provided down to earth practical advice and expertise on how to improve performance based on their many years of operational experience. Highly effective!"

Pfizer

Colin Henehan, Operations Manager

"Pfizer wish to say thanks to BSM for all the work they did for us. They are extremely dedicated and hardworking consultants. We really landed on our feet getting them in to help us set up the TPM Programme."

Astellas

Neil Sheahan, Analytical Laboratory Manager

"Our laboratory performance has been transformed as a result of the lean project we have just completed. We were surprised how quickly BSM were able to understand the complexities of our lab and then apply appropriate lean principles to address our major issues. Although the process changes we made seemed radical the entire lab team were on board and the end result was more samples tested in less man hours per batch and significantly our lead time was reduced by more than half."

Millipore

Dave Skelton, Site Manager

"Millipore's Lean journey began in mid-2003. BSM opened our eyes to the vast potential for improvement that Lean can offer. Since then, we have transformed four end to end Value Streams and three significant support processes, delivering big gains through efficiency, waste elimination and improved teamwork. BSM have facilitated and mentored us throughout this journey and have integrated fully at all levels of our business. As a result, the Cork site is now seen as the Lean Leader within the Millipore corporation."

Baxter Healthcare

Michael Costello, Operations Manager

"BSM's programmes are very practical and clearly reflect their experience in implementing the techniques in real situations. Our team were given tools and techniques that were directly applicable and delivered sustainable improvements".

Stryker Orthopaedics

Pat Forristal, General Manager

"BSM have been excellent partners of ours in the development and implementation of our Lean Operations programme at Stryker Orthopaedics. Their deep understanding of the principles involved, their ability to quickly comprehend the specific business needs, imperatives and culture of the organisation and their practical and hard-working approach has contributed significantly to our success."

Kerry Foods

Caroline McQuaid, Divisional HR Manager

"The team in Rye Valley Foods have found the training and implementation provided by BSM to be both innovative and challenging. Their programmes encourage participation which makes training very practical and gives our teams confidence to practise their newly attained skills."

Analog Devices

Eileen Liston, NPD T&D Manager

"Taking part in the BSM R&D training and implementation programme dramatically improved the way we manage new product development. BSM's professional and deadline driven support allowed us to implement a new process that will quickly yield results".